Shipping Policy
📦 Production & Shipping Timeline
At Teenicorn.com, our goal is to deliver quality items and timely shipping to your doorstep.
⏳ Production Period
- Typical production takes between 3 to 5 working days.
- You’ll get a tracking code via email after your item is crafted.
- Production may take longer during high-volume periods like holidays.
🚚 Delivery Options & Timeframes
| Method | Carrier | ETA | Fee | Region |
|---|---|---|---|---|
| Standard | YunExpress, USPS | 10 – 15 business days | $8.95 | Global |
| Fast | YunExpress, DHL | 6 – 10 business days | $14.95 | USA Only |
| Express | FedEx, DHL | 2 – 5 business days | Contact us | USA Only |
Note: Total delivery time = Production + Shipping. Some remote locations may take longer.
🌍 Shipping Reach
We deliver to over 200 countries, including the US, UK, Australia, EU countries, and more.
Restricted regions: APO/FPO bases, North Korea, Syria, Cuba, Iran.
🔍 Track Your Package
- Once shipped, you’ll receive a tracking email.
- Please allow 5–7 days for the tracking to update.
- You can track via: https://teenicorn.com/apps/trackingmore or 17track.net
🔁 Return & Refund Eligibility
- Items damaged or faulty upon receipt.
- Product is significantly different from its listing.
- No delivery after 30 days from shipping date.
🚫 Cases Not Covered
- Wrong/incomplete shipping address by customer.
- Refused or missed delivery attempts.
- Change of mind after receiving product.x
Email cs@teenicorn.com within 7 days of receipt to request a return/refund.
💰 Duties & Taxes
International orders may be subject to local taxes and customs. These fees are the responsibility of the customer. Refused packages due to customs fees are non-refundable.
✏️ Change or Cancel Orders
You may request a change/cancellation within 24 hours. After this period, orders are processed and cannot be modified. Please email us as soon as possible.
🛒 Why Choose Teenicorn.com?
- High-grade apparel and aprons crafted with care.
- Support available around the clock.
- On-time delivery guarantee – or we’ll resend/refund!
📩 Customer Support: cs@teenicorn.com
📍 Website: www.teenicorn.com